COVID-19 Updates

As of 3/24/20, our latest update with COVID-19 is that our physical retail store is OPEN and allowing in person sales. With confirmation from officials of the Kentucky COVID-19 state department, we can continue to stay open for business since we sell pet/horse products. HOWEVER, we continue to follow the below procedures and remind all customers we offer Free Shipping as well as Free Curbside Pickup.

 

  • Please note our business hours have changed slightly. We are open Mon - Fri 9am to 4pm, Sat. 10 am to 4pm, and Sun 12pm to 4pm.
  • For all customers, we are offering Free Shipping on ANY order amount.
  • For local customers, we are offering Free Curbside Pickup. You can call 502-245-4672 or place your order online and we will text or call you when it is ready. Then you can give us a call when you are outside our store, and we will bring it within 6 feet of your car.
  • For those who wish to shop in our physical store please note we require a six foot distance between people and under no cirmcumstances should a person enter our store if they are feeling sick.
  • We also ask that customers' ask for our assistance when wanting to touch items as we have to keep track of what we need to sanitize after a product has been touched
  • In order to prevent the spread of germs, we are requiring employees stay home if they feel sick 
  • We are cleaning and sanitizing all surfaces frequently including countertops, doorknobs, the credit card machine, the rewards tablet, bathrooms, etc..
  • We are requiriing all employees to wash their hands and use hand sanitzer frequently.
We truly appreciate all of our customers who continue to support small businesses in this unprecedented time. Feel free to contact us with any questions or concerns. Stay Safe!

Email: sales@hitchingposttack.com
Phone: 502-245-4672

 

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